Loanslan (“Company”, “we”, “our”, “us”) values your trust. This Privacy Policy explains how we collect, use, share, and protect your personal information when you use our services as a Direct Selling Agency (DSA) in partnership with banks and NBFCs.

By using our services, website, or providing your personal information, you agree to the terms outlined in this Privacy Policy.

1. Information We Collect

When you apply for a loan or interact with Loanslan, we may collect:

• Personal Details: Name, date of birth, gender, marital status.

• Contact Information: Address, email, phone number.

• Financial Information: Income details, bank statements, credit reports, property details, employment details.

• KYC Documents: PAN, Aadhaar, Passport, Voter ID, Driving License, etc.

• Digital Information: IP address, device/browser information, and website usage data.

2. How We Use Your Information

Your data may be used for:

1. Processing your loan application with partner banks/NBFCs.

2. Conducting KYC verification, credit checks, and eligibility assessment.

3. Communicating loan offers, application status, and customer support.

4. Improving our services and enhancing your user experience.

5. Complying with regulatory and legal requirements.

3. Sharing of Information

We may share your personal data only with:

1. Partner Banks/NBFCs – for processing loan applications and approvals.

2. Credit Bureaus (CIBIL, etc.) – for credit score verification (if required).

3. Service Providers – IT, verification, and support providers bound by confidentiality agreements.

4. Legal/Regulatory Authorities – if mandated under law or regulatory guidelines.

Loanslan does not sell or rent customer information to third parties for marketing purposes.

4. Data Protection & Security

1. We implement appropriate technical and organizational measures to safeguard your data.

2. All documents and information provided are stored securely and accessed only by authorized personnel.

3. While we take reasonable precautions, we cannot guarantee absolute protection against cyber risks or unauthorized access.

5. Customer Rights

As a customer, you have the right to:

• Access the personal information we hold about you.

• Request correction of inaccurate or incomplete information.

• Withdraw consent for data usage (subject to loan processing limitations).

• Request deletion of personal data (unless required to be retained under law).

6. Cookies & Online Tracking

Our website may use cookies and similar technologies to:

• Improve user experience.

• Analyze website performance.

• Personalize services and loan offers.

You can manage or disable cookies through your browser settings.

7. Third-Party Links

Loanslan’s website may contain links to third-party websites (e.g., partner banks). We are not responsible for the privacy practices or content of such external websites.

8. Retention of Data

We retain customer data only as long as necessary:

• For processing loan applications.

• For compliance with regulatory/legal obligations.

• For resolving disputes and fraud prevention.

9. Changes to Privacy Policy

Loanslan may update this Privacy Policy from time to time. Any changes will be posted on our website with an updated “Last Updated” date. Continued use of our services implies acceptance of the revised policy.

10. Grievance Redressal & Contact

For questions, concerns, or complaints regarding this Privacy Policy, please contact:

Loanslan
Email: info@loanslan.com